FAQ

Can I order custom colors? 

My local powder coating place does offer custom colors for an additional fee. Custom colors are $59.95 per color and they take up to 60 days to complete.

You can choose from any of the colors in the link below as long as they are a single coat. No two coat colors like the illusion, fractured, candy or lollypop series. Also no gloss black.

https://www.prismaticpowders.com/shop/powder-coating-colors

Gloss colors look great but they are susceptible to micro-abrasions like any gloss plastic. These abrasions are visible when the light catches the case from the right angle. You will notice them more on dark gloss colors compared to lighter gloss colors. Also fingerprints are more visible on dark gloss colors.

Textured and matte colors don't show micro abrasions and fingerprints as much but the colors are not as vibrant as their gloss counterparts.
The textured finishes I've had good luck with in the past are the river, vein and wrinkle. The colors in the "Texture" category can sometimes be rough like sandpaper and it's impossible to know in advance.

For custom colors I will make 2 identical versions of your parts and give you the better looking of the two. The remaining parts will go in the clearance section of the website.

Because these are custom orders I can't discount them based on the quality of the finish. You should expect minor imperfections.

All custom orders are done through my Discord server: allfightsticks.com/discord

I'm AFS - Aaron on there.

 

Do you make custom button panels?

Yes, they are $69.95 instead of $29.95 and usually take about 60 days to complete. Custom acrylic covers are $29.95 and include a custom Focus Attack art template.

Because these are custom orders I can't discount them based on the quality of the powder coating finish. You should expect minor imperfections.

All custom orders are done through my Discord server: allfightsticks.com/discord

I'm AFS - Aaron on there.

 

Do you ship internationally?

Yes. Whatever countries Shopify and DHL support we ship to.

For international case orders we only offer DHL shipping. Their prices are competitive and they are far more reliable than the postal service. We've had too many problems with other services to offer them as an option moving forward.

In regard to taxes, we cannot determine import or customs costs as this is determined by your country, and dependent on the value of the items you purchase.

While we are sympathetic that you may have to pay taxes as a result of your country's laws we can't alter the value of your order so please don't ask us to do so.

If you choose to use a forwarding company I won't be responsible for your order beyond that point. I can only guarantee it reaches the address on your order.

 

How come international shipping is so expensive?

I don't know. We don't profit off of international shipping though, so you pay what we pay. Often times the amount Shopify charges you is an overestimation and you'll receive a partial refund after your order ships.

 

What’s the best way to contact you?

Click here to be directed to our  "Contact Us" page and fill out the email form and we'll get back to you within 1-3 days.

You can also check out our Discord server and seek help from other AFS community members.

 

How do I add artwork to my case?

We've partnered with Focus Attack to provide the highest quality printing the FGC has to offer. Check them out here.

 

Where can I get artwork templates for your cases?

Most artwork templates can be found at Focus Attack.

Templates not listed on Focus Attack are located here. Instructions on how to submit these style templates to Focus Attack are found on our Discord server.

  

Can I order just a plexi top with my case or do I need the metal button panel too?

You need the metal button panel. The plexi is not strong enough on its own because it’s only 1/16” thick. The plexi is optional and only required to hold artwork.

 

Are the AFS enclosure compatible with my Seimitsu Lever?

Yes. All Seimitsu levers are compatible with our enclosures so long as you have the appropriate joystick plate. Depending on which case size you are getting we have a variety of joystick plates to accommodate Seimitsu levers which can be found here.

 

What parts do I NEED to put together a finished enclosure?

Our standard cases are bundled together with their bottom and side pieces. Simply add a Button Panel of your choice to complete your build. The clear acrylic cover is optional unless you are installing artwork in which case it is required.