FAQ

Do you make custom button panels?

Yes, they are $69.95 instead of $29.95 and usually take about 60 days to complete. Custom acrylic covers are $29.95 and include a custom Focus Attack art template.

Because these are custom orders I can't discount them based on the quality of the powder coating finish. You should expect minor imperfections.

All custom orders are done through my Discord server: allfightsticks.com/discord I'm AFS - Aaron on there.

 

Do you have any other colors besides black? 

My local powder coater does offer some other stock colors: Smooth Gloss White, Smooth Gloss Red and Textured Silver Vein

Smooth gloss colors may contain small specs of raised material on the surface and are also more susceptible to micro-abrasions, chipping and fingerprints. You should expect minor imperfections with these colors.

If you would like to pre-purchase a case in any of these colors please DM me on Discord. They are an additional $10.

 

Can I order custom colors? 

The local powder coating company I use charges an extra $50 per case to do a custom color. They also have a two-case minimum so you would have to pay $100 extra and then I would give you the better looking of the two cases. The remaining case would be sold at a discount in the Special and Clearance section of the website.

Because only two cases are being coated it's almost guaranteed that both will have minor cosmetic flaws. Getting a custom color means paying $100 more for a blemished product. If that still interests you, then you can DM me on Discord.

If you are getting artwork you can save money by only doing the body in the custom color and doing the top panel in black or white. The thin side of the panel will be visible but the art and plexi will cover the entire top. This will reduce the custom color charge down to $80.

The other option is I can ship you a raw metal body for no additional charge and you can take your chances with your own local powder coating company or paint it yourself.

WARNING: If you or your powder coater don't plug the threaded inserts prior to applying a coating, the case will be unusable.

 

Do you ship internationally?

Yes, I ship to most countries. 

If you live in a country I don't ship to directly, you can always use a forwarding service. If you choose to use a forwarding company, I won't be responsible for your order beyond that point. I can only guarantee it reaches the address on your order.

In regard to taxes, I cannot determine import or customs costs as this is determined by your country, and dependent on the value of the items you purchase.

While I'm sympathetic that you may have to pay taxes as a result of your country's laws, I can't alter the value of your order. All customs information is sent electronically through Shopify.

 

 

How come international shipping is so expensive?

It's probably because these cases weigh a lot and I don't do high enough volume to get a good rate on shipping. I don't profit off of international shipping though, so you pay what I pay. Often times the amount Shopify charges you is an overestimation and you'll receive a partial refund after your order ships.

 

What’s the best way to contact you?

The best way to contact me is through my Discord server. I'm AFS - Aaron.

 

Where can I get artwork templates for AFS Cases?

Most artwork templates can be found at Focus Attack.

Templates not listed on Focus Attack are located here. Instructions on how to submit these style templates to Focus Attack are found on our Discord server.

 

Can I order just a plexi top with my case or do I need the metal button panel too?

You need the metal button panel. The plexi is not strong enough on its own because it’s only 1/16” thick. The plexi is optional and only required to hold artwork.

 

Are the AFS enclosure compatible with my Seimitsu Lever?

Yes. All Seimitsu levers are compatible with our enclosures so long as you have the appropriate joystick plate. Depending on which case size you are getting we have a variety of joystick plates to accommodate Seimitsu levers which can be found here.

 

Where are AFS cases manufactured?

I make the cases myself here in California with the help of local metal fabricators and powder coaters.